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What is a shipping table?
Your shipping tables define the price that the customer will pay to have your artwork shipped to their address or to one of our framing hubs.
Different artworks have different shipping costs. You can create multiple shipping tables to cover them all. For example, you might have prints for sale that you ship rolled in a tube, as well as works on canvas that you ship crated. Similarly, you might have a range of sizes of work which cost more or less to ship. Create as many tables as you can to cover each one accurately.
Why do you need a shipping table?
It’s important for you to create a shipping table so that you’re covered for the cost of shipping your artwork. Until you set your own custom shipping tables, your shipping fees will be calculated according to our default table. These are likely to be lower than what you pay for shipping.
How to create your shipping table
1. In your Seller Console click Manage Settings > Manage Shipping > Add Table.
Assign a name to your table > click Save Table.
2. Here you will be presented with our default shipping table that lists the regions that you may ship your artwork to.
For each destination, click Override and adjust the base charge to your own cost of shipping to that region.
It is important to keep the percentage charge at 0%.
3. Add a new table for each artwork size and packaging type that you offer. If you sell 3 sizes of artworks stretched and unstretched, you will end up with 6 shipping tables.
Whichever shipping option applies to the majority of your artworks should be set as your default shipping table.
See our video for a step-by-step guide on how to create your shipping tables.
How to calculate shipping costs
You can calculate your shipping costs using online shipping comparison sites. Interparcel and Transglobal Express are good places to start, however the best sites to use may vary depending on the country you’re shipping from.
Although it’s tempting to put the highest price for your shipping, we would not recommend this. It’s important to keep your prices as competitive as possible so as not to discourage the customer from purchasing your artwork.
Remember to include any packaging costs within the cost of shipping.
Who pays for shipping?
The customer pays for the shipping and packaging. As the seller, you’ll cover the cost initially, but you’ll be reimbursed in full when you’re paid the artwork commission.